Privacy

Naturheilpraxis München Ost
Gertrud Kaiser
Germersheimer Street 23
81541 Munich
Germany

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the scope of our website.

Controller

The controller responsible for this website in terms of data protection law is:

Naturheilpraxis München Ost

Gertrud Kaiser
Germersheimer Street 23
81541 Munich
Germany

Phone: +49 89 40 90 80 54
Fax: +49 89 49 00 10 15
Email: kontakt@naturheilpraxis-muenchenost.de

Data Protection Officer:
Gertrud Kaiser

Data Security

In accordance with Article 32 GDPR, we take appropriate technical and organizational measures to protect your personal data. These measures particularly concern protection against unauthorized, unlawful, or accidental access, processing, loss, use, and manipulation.

Website

Personal Data, Purpose of Data Processing, and Legal Basis

Personal data is information that can be clearly attributed to an individual. This includes, among other things, details such as full name, address, email address, and telephone number. When you visit our website, additional data is automatically collected for technical reasons (IP address, start and end of the session, date and time of the request, accessed subpage of our website, type and version of the browser, operating system, referrer URL). In individual cases, this technical information may constitute personal data. As a rule, we only use this technical information where necessary (for technical reasons) for the operation and protection of our website against attacks and misuse, as well as in pseudonymized or anonymized form for statistical purposes.

If you contact us via the inquiry form on the website or by email, the data you provide (first name, last name, address, telephone number, email) will be stored for six months for the purpose of processing the request and in case of follow-up questions. We will not share this data without your consent. Processing of your personal data for specific purposes (e.g. use of your email for newsletters or advertising) may also take place based on your consent. You may withdraw your consent at any time with effect for the future. This also applies to the withdrawal of consent given prior to the entry into force of the GDPR. You will be separately informed in the relevant consent text about the purposes and consequences of withdrawing or withholding consent.

For the performance of contracts or pre-contractual measures, and beyond that, we may process your data (first name, last name, address, telephone number, email) where necessary to safeguard legitimate interests of ours or third parties, particularly for the following purposes:

Responding to inquiries
Technical administration
Advertising or market and opinion research, provided you have not objected to the use of your data
Reviewing and optimizing procedures for needs analysis
Further development of services and products as well as existing systems and processes
Statistical evaluations or market analysis
Assertion of legal claims and defense in legal disputes not directly related to the contractual relationship
Prevention and investigation of criminal offenses, unless carried out exclusively to fulfill legal obligations

The legal bases for data processing are:

Performance of a contract pursuant to Art. 6(1)(b) GDPR
Your consent pursuant to Art. 6(1)(a) GDPR
Legitimate interests pursuant to Art. 6(1)(f) GDPR

Storage Period

Stored personal data will be deleted if you, as a user of our website and/or customer, withdraw your consent to storage, if your data is no longer required for the purpose for which it was collected, after the expiry of statutory retention obligations, after the conclusion of any ongoing legal disputes, or if storage is or becomes unlawful for other legal reasons.

Transfer of Data / Recipients or Categories of Recipients

Your data will only be transferred to external parties in connection with contract processing, for the purpose of fulfilling legal obligations requiring us to provide information, report or transfer data, if the transfer is in the public interest, or if you have given your prior consent. You have the right to withdraw any consent given at any time with effect for the future.

We transfer personal data to the following third parties:

Various service providers or partner companies that support us in order processing, customer communication, advertising, and service provision, as well as IT service providers and technical processors (processors pursuant to Art. 28 GDPR). These companies are obligated to comply with all data protection regulations. Strict data protection rules apply to commissioned data processing; in particular, these companies may only use the data to fulfill their tasks on our behalf. We are responsible for ensuring compliance with these regulations and have concluded appropriate data processing agreements with these service providers.
Our tax advisor for the purpose of fulfilling our tax obligations

Cookies

Our website uses so-called cookies. We use cookies to make our offering more user-friendly. These are small text files that are stored on your device via your browser. They do not cause any harm. When you revisit our website, your browser sends the previously stored cookie back to the server. The server can then evaluate the information obtained through this process in various ways. Cookies can, for example, control advertising displays or facilitate navigation on a website.

If you wish to prevent the use of cookies, you can do so by adjusting the settings in your internet browser (e.g. Internet Explorer, Mozilla Firefox, Safari, etc.). You can configure your browser so that it informs you about the setting of cookies and allows this only in individual cases. Disabling cookies may limit the functionality of our website.

Your Rights

You have the right to access, rectification, erasure, restriction of processing, data portability, withdrawal, and objection.

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you may contact us at kontakt@naturheilpraxis-muenchenost.de or lodge a complaint with the competent data protection authority.

Matomo (formerly: PIWIK)

We use the open-source software Matomo on our website to analyze the usage behavior of our visitors and to continuously improve our services. In this context, your IP address, the pages you visit, the referring website (referrer URL), the duration of your visit, and the number of page views are recorded.

For this purpose, a cookie is stored on your device via your internet browser, which has a lifespan of one week.

Data processing is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in the analysis and optimization of our online offering.

To protect your privacy, we use Matomo with IP anonymization enabled (“Automatically Anonymize Visitor IPs”). Your IP address is shortened so that it can no longer be attributed to you or your internet connection.

If you do not agree with this processing, you can prevent the storage of cookies in your browser settings. Further information can be found in the “Cookies” section above.

You also have the option to object to the analysis of your usage behavior at any time via an opt-out function. By clicking the corresponding link …

If you want, I can polish this into a native legal-style UK or US privacy policy (slightly different tone and terminology), which is often recommended if your website targets international users.

a cookie is stored on your device via your browser to prevent any further analysis. Please note, however, that you must click the above link again if you delete the cookies stored on your end device.